EditCap
LEGAL & COMPLIANCE EditCap.com

Privacy Policy

By EditCap Last Updated: 28th August, 2026

EditCap ("EditCap", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, applications, and services (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name and email address when you create an account.
  • Payment and billing information when subscribing to a paid plan.
  • Information you provide when contacting customer support.

b. Usage Information

  • Pages visited, features used, and actions performed within the platform.
  • Browser type, operating system, device information, and IP address.
  • General location information derived from your IP address.

c. Uploaded Content

  • Video, audio, image, subtitle, project, and text files uploaded to EditCap.
  • Generated outputs, exports, captions, edits, transcripts, and other AI-generated content created through the platform.

d. Cookies & Analytics

  • Cookies and similar technologies used to improve performance and user experience.
  • Analytics data used to understand product usage and improve our Services.
  • You may manage cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Provide and operate our Services.
  • Process uploaded content and generate outputs.
  • Manage subscriptions, billing, and account authentication.
  • Respond to support requests and service inquiries.
  • Improve platform functionality, reliability, and performance.
  • Monitor security and prevent misuse of the Services.
  • Communicate product updates, announcements, and important notices.
We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Security

  • We implement commercially reasonable technical and organizational safeguards to protect your information.
  • Data is stored using secure infrastructure and industry-standard security measures.
  • We may utilize trusted third-party providers for hosting, analytics, payment processing, and service delivery.
  • All service providers are required to maintain appropriate confidentiality and security standards.
  • While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.

4. Data Retention

  • We retain information only for as long as necessary to provide the Services and comply with legal obligations.
  • Account information may be retained while your account remains active.
  • Uploaded content and generated outputs may be retained temporarily for processing, backups, security, and service reliability.
  • You may request deletion of your account and associated data by contacting support@editcap.com.

5. Sharing of Information

We may share limited information with:

Service Providers: Third-party vendors that assist with hosting, payments, analytics, customer support, and infrastructure.
Legal Requirements: Authorities or regulators when required by law or to protect our legal rights, users, or Services.
Business Transfers: In connection with a merger, acquisition, restructuring, financing, or sale of assets.

We never sell personal information to advertisers or unrelated third parties.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your data.
  • Withdraw consent where applicable.
  • Opt out of promotional communications.

To exercise these rights, contact support@editcap.com.

7. AI Processing & User Content

  • By uploading content to EditCap, you authorize automated processing of that content to provide editing, captioning, transcription, enhancement, rendering, and related AI-powered services.
  • Your content is used solely to provide and improve the Services.
  • Your uploads will not be publicly displayed without your permission.
  • We may analyze anonymized and aggregated data to improve product performance and AI capabilities.

8. Children's Privacy

EditCap is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

9. Third-Party Services

Our Services may contain links to third-party websites or integrations. We are not responsible for the privacy practices of third-party services.

We encourage users to review the privacy policies of any external services they use.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of EditCap after updates become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, please contact:

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